In this episode of “10 Conversations for 10 Years” hear how high impact leadership behaviours can support system-wide improvement and what is required of leadership to cultivate a culture of continuous improvement.
Category: Audio & Video
How can a system get organized for improvement?
National Library of Medicine 13 minutesIn this video, Dr. Don Berwick, co-founder of the Institute for Healthcare Improvement (IHI), discusses how healthcare systems can build quality improvement into the culture of their organizations. He emphasizes that lasting improvement isn’t about isolated projects or short-term fixes, but about creating environments where improvement becomes a shared mindset and practice across all levels of staff — leaders, frontline workers, and teams alike. Drawing on systems-thinking approaches and the idea that how work is done influences outcomes, Berwick highlights the importance of leadership, shared values, and continuous learning in fostering a quality culture that supports safer, better care.
Quality Improvement in Healthcare
Dr. Mike Evans 11 minutesIn this video, Dr. Mike Evans explains what quality improvement is, why it matters in healthcare, and how small changes and systematic improvement can lead to better care and outcomes. It’s a concise, accessible overview of core QI concepts aimed at clinicians, learners, and anyone interested in healthcare improvement.
Turn on the Lights Podcast
Institute for Healthcare Improvement 40-45 minutes per episodeTurn on the Lights is a podcast from the Institute for Healthcare Improvement (IHI) that explores tough questions and big ideas in health care through honest, thought-provoking conversations. Hosted by Dr. Don Berwick and Dr. Kedar Mate, each episode highlights real challenges and solutions — from quality and equity to social justice and system transformation — with guests ranging from clinicians and patients to policymakers and innovators. It aims to inform, inspire, and empower listeners to help improve health and health care everywhere.
The four key tactics for organisational radicals
1000 Lives Improvement 3 minutesEmbarking on a Quality Improvement (QI) initiative requires the commitment of leaders and staff across an organization. Consider these tips when planning your quality improvement initiative.