The Virginia Mason Institute worked with the National Health Service (NHS) in the United Kingdom to understand what organizational qualities foster a culture of continuous improvement. The web story summarizes the key lessons and includes a link to the evaluation report
Category: Quick References
Ten Common Questions about the QI process
E-QIP 10 minute readThe “Ten Common Questions About the QI Process” tip sheet from E-QIP highlights practical insights for leaders planning or guiding quality-improvement work. Drawing on lessons from E-QIP coaches, it addresses common QI challenges and questions from project teams and offers actionable guidance on topics such as using data to drive improvement and selecting change ideas to test, making it a valuable roadmap for leaders who are planning or leading QI project work.
Six Domains of Quality
Agency for Healthcare Research and Quality 2 minute readThis page outlines six core domains of healthcare quality as defined by the Institute of Medicine: safe, effective, patient-centered, timely, efficient, and equitable.
From the Triple Aim to the Quintuple Aim
Institute for Healthcare Improvement 5 minute readThe webpage by the Institute for Healthcare Improvement explains the “Quintuple Aim” framework, which built upon the “Triple Aim” for health systems. It emphasizes improving population health, care quality, and cost‐effectiveness, in addition to prioritizing workforce well-being and health equity as essential to improving the quality of care.
Leadership: Building a Quality-Driven Culture
E-QIP 5 minute readThis tip sheet from E-QIP highlights practical advice for leaders planning or guiding quality-improvement efforts. It outlines key leadership actions to foster a culture where quality improvement is embraced at every level including engaging boards, aligning QI with organizational strategy, identifying champions, clarifying problems, and communicating progress.
Hardwiring the process. Sustaining and Spreading your QI initiative
E-QIP 5 minute readA brief guide that helps organizations sustain quality-improvement work by embedding new practices into everyday operations. It outlines simple strategies to integrate changes, engage leadership, and ensure improvements last over time.
Effective collaboration across agencies
E-QIP 2-5 minute readCollaboration and group decision-making can be a challenge in any quality improvement project. When collaboration happens across agencies, the geographical distance can create its own unique set of challenges. E-QIP engaged Leader, Ru Tauro, former Executive Director of Oak Centre and part of the OCAN network shares some of her key learnings related to multiple partner collaborations.
Quality Improvement Tips for Empowering Clients and Family Advisors
E-QIP 2 minute readClients and families play an important role in any Quality Improvement (QI) initiative. Responsibilities can range from being an advisor to committee member to participants in focus groups and surveys. As you plan for engagement, consider these tips from various teams who have successfully implemented QI initiatives in their organization.
Advancing the quality agenda in your organization
E-QIP 2 minute readShifting towards a quality improvement culture is a journey that is shaped through behavior changes over time. QI leaders recommend these seven attributes and behaviors to support the quality improvement process.