Report

Crossing the Quality Chasm

National Library of Medicine 20 minute read (Executive summary)

This report originally defined quality using the STEEP (safe, timelyeffective, efficient, equitable, person-centereddimensions.  It highlights that despite vast advances in medical knowledge and technology, the health-care system still falls high-quality care. It calls for a fundamental redesign of health care delivery that is less system-centered and more patient/client-centered. 

Report

Quality Matters

Health Quality Ontario 45 minute read

Go deeper to learn how Ontario’s health-care system can achieve safe, effective, patient-centered, timely, efficient and equitable care for all through a shared quality framework that drives system-wide improvement.

© 2026 E-QIP.ca - Excellence through Quality Improvement Project. Visit e-qip.ca